Greenberg Traurig, a global law firm, has an excellent full-time employment opportunity in the Knowledge Solutions Department for an innovative Knowledge Systems Manager. The KS Manager will work to support firm strategy and the next generation of information services. The preference is to place the successful candidate in one of the following locations: Atlanta, Doral (Miami), Orlando, Houston or Washington, D.C. However, consideration will be given to filling the position in any of Greenberg Traurig's US offices.
The Knowledge Systems Manager will be responsible for helping to implement the firm's knowledge management initiatives across all practice groups and administrative departments in order to drive efficiency and improve client service. The position reports to the Knowledge Systems Director.
Specific responsibilities include:
Managing the daily operations and activities of KM personnel , including supervising and mentoring a team of high quality professionals that adds value and plays a key role as the firm grows and diversifies.
Providing training for attorneys, staff, and clients on the use and functionality of KM tools.
Staying informed and aware of new features and technologies as they relate to the delivery of KM and Library services, in consultation with the Knowledge Systems Director.
Participating in firm initiatives under the direction of the Knowledge Systems Director, as needed.
Encouraging patrons to share knowledge, ensuring they are aware of knowledge management resources available to support their work and are using the systems efficiently.
Achieving information architecture operational objectives by contributing information and recommendations to strategic plans and reviews.
Determining KM system improvements and implementing changes.
Qualifications and Experience
Master's degree in Library and Information Science, Information Management; Juris Doctorate preferred
5+ years of experience with managerial or supervisory level duties
3+ years of experience with knowledge management or similar
Familiarity with current legal technologies and diverse information systems
Demonstrated knowledge of best practices, current trends, and issues in applying information technology to law libraries and legal practice
Ability to identify, define, and analyze complex KM issues; recommend and help implement solutions
Experience in creating and managing content in a Microsoft SharePoint and WordPress environment
Strong presentation and teaching/training skills, both in person and virtually
Excellent leadership and management skills, with proven ability to take initiative, create a positive team environment, work as a team leader and member, and build collaborative relationships
Ability to work in a fast-paced environment, build credibility with attorneys, work independently and be proactive
Superior organizational and time-management skills, including the ability to prioritize projects and meet deadlines
At Greenberg Traurig, we are committed to diversity and inclusion in the workplace. It has been, and continues to be our goal, to foster a well-balanced workforce that contains a significant presence of minorities and women.
Greenberg Traurig, LLP is an international, multi-practice law firm with approximately 2,000 attorneys serving clients from 38 offices in the United States, Latin America, Europe, Asia, and the Middle East. The firm is No. 1 on the 2015 Law360 Most Charitable Firms list, third largest in the U.S. on the 2015 Law360 400, Top 20 on the 2015 Am Law Global 100, and among the 2015 BTI Brand Elite. More information at: www.gtlaw.com.