Ahlers & Cooney, P.C., a midsized law firm with offices in Des Moines, Iowa, seeks an IT Manager. The firm emphasizes teamwork, excellent client communications and the use of technology. We provide challenging work in a professional environment with competitive wages and benefits.
The IT Manager is responsible for the overall functionality, maintenance and performance of the firm’s technology to meet the goals and objective of the firm. The position supports an 80 user Virtual network. The IT Manager oversees the IT staff and monitors their tasks.
In addition to handling daily support issues, the IT Manager position provides leadership input into technology decisions and needs assessment including training, user policies, purchasing, upgrades and new software evaluation. The IT Manager is expected to maintain up-to-date knowledge of general technology trends effecting law-firm automation and identify and evaluate new technology relevant to firm’s objectives including litigation support.
Responsible for timely troubleshooting and daily maintenance of LAN technologies
Maintain Avaya telephone system including IPhones
Supports Microsoft Office 2013, VMWARE, Citrix, 18 virtual servers, 4 HP hosts and Tegile SAN
Provides support and assist all firm employees with daily technology issues
Responsible for the design and implementation of effective ongoing technical training of firm personnel
Responsible for maintaining, providing guidelines, protocols and user policies to assure the functionality and integrity of the network related to security, redundancy, data back-up, disaster planning and recovery, and user support
Maintain file servers, restore files as necessary and oversees Cloud and local back-up
Recommends the purchase of hardware and software to meet the firm’s goal of being a leader in the use and application of technology
Maintains up-to-date inventory of technology and assist with forecasting and budgeting for future needs
Coordinates Citrix remote access to network system and services. Is “on call” to answer questions and solve technology related problems with laptops, VPN, remote access, and IPhones for off-site attorneys and staff
Supports and manages the firm’s custom applications and coordinates software enhancements and updates for the firm’s intranet, document management software, research resources and Website
Coordinates with outside professional technology experts when necessary
Maintains good interpersonal relations and communications with lawyers and support staff
Minimum of seven years with network management preferred
Law firm experience preferred
Proficiencies in the following a Plus:
Network hardware and Backend Software
Windows 2012 & Windows 2016 Enterprise server operating systems