Western Washington University, with over 15,000 students in seven colleges and the graduate school, is nationally recognized for its educational programs, students and faculty. The campus is located in Bellingham, Washington, a coastal community of 83,000 overlooking Bellingham Bay, the San Juan Islands and the North Cascades Mountain range. The city lies 90 miles north of Seattle and 60 miles south of Vancouver, British Columbia. Western is the highest-ranking public, master’s-granting university in the Pacific Northwest, according to the 2017 U.S. News & World Report rankings.
About the Department
The SBDC program is designed to provide high quality business and economic development assistance to small businesses and entrepreneurs in order to promote growth, expansion, innovation, increased productivity and management improvement.
The Small Business Development Center supports Western’s mission to bring together individuals of diverse backgrounds and perspectives in an inclusive, student-centered university that develops the potential of learners and the well-being of communities. We encourage applications from women, people of color, people with disabilities, veterans, and other candidates from underrepresented backgrounds and with diverse experiences interested in this opportunity.
Western Washington University, with over 15,000 students in seven colleges and the graduate school, is nationally recognized for its educational programs, students, and faculty. The campus is located in Bellingham, Washington, a coastal community of 83,000 overlooking Bellingham Bay, the San Juan Islands and the Cascade mountain range. The city lies 90 miles north of Seattle and 60 miles south of Vancouver, British Columbia. Western is the highest-ranking public, master's granting university in the Pacific Northwest, according to the 2017 U.S. News & World Report rankings.
About the Position
As our Certified Business Advisor, you will provide one-on-one counseling/technical assistance to business owners on financial analysis, financing, business plans, marketing, personnel issues, management and other business issues at Western Washington University's Small Business Development Center (SBDC). You will provide technical assistance to specialized markets, including rural entrepreneurs, startup businesses and second stage businesses. You are expected to implement business outreach program independently and autonomously; make decisions as to client mix, marketing outreach efforts, client counseling, scheduling and direction of specialty area; assess client needs and determine best options or resources to help client achieve solutions.
You will support the SBDC Director in coordinating the resources of the federal, state, and local governments with the resources of the University and the non-profit and private sectors to promote growth, expansions, innovation, increased productivity, and management improvement in small businesses and prospective small businesses in the rural areas of Whatcom County.
Your responsibilities will include:
Provide technical assistance to clients in the areas of business that include but are not limited to the development of business plans, management issues, marketing, organizational structure, and financial analyses
Manage and submit client activity reports in specified formats and timelines
Monitor and measure key performance indicators and meet deliverables
Attend weekly one-on-one meetings with director, as well as participate in monthly WSBDC network regional and state conference calls and meetings
Maintain CBA certification, or equivalent, as specified by the SBDC Director
Gather statistical and programmatic report information and develop reports for stakeholders and funders on regular basis
Identify research or educational opportunities based on client
Conduct, review and disseminate research
Produce thorough and accurate work in a timely manner
Represent the SBDC at events, meetings and functions on a local, state and national level
Support the development and implementation of annual strategic plan for the SBDC
Problem solve and teach, manage and work with clients and staff with motivation and enthusiasm
Communicate professionally and effectively at all levels of the organization, with other agencies and the general public, including culturally diverse populations, with the use of tact, discretion and courtesy
May supervise lower level staff
Client Research and Educational Opportunities
Identify and stay updated on business research resources including websites, library resources, databases and other relevant business resources
Conduct research as needed for clients using advanced internet searches, library resources, databases, and the SBDCnet research center tools
Review research and analyses for clients and present the information in client-friendly formats
Independently review and analyze client financial statements and identify problems and opportunities
Provide direction and coordination for WWU faculty applied learning projects
Developing, Coordinating and Conducting Seminars and Training Programs (Rural or Startup Businesses)
Develop project budgets for specialized programs
Work independently in designated program areas (rural outreach) and make independent decisions regarding client services in assigned territories and to rural clients
Develop and deliver entrepreneurial training and workshop presentations for the diverse population of Whatcom County on an as-needed basis
Developing, Implementing, and Maintaining Referral Capability and Working Relationships
Serve as an advocate for businesses to community organizations and local government officials
Represent the SBDC and act as its spokesperson with WWU, business organizations, civic groups and governmental agencies and at regional and national meetings
Light travel required for clients at satellite offices or on-site visits
Develop, implement and maintain referral capability with local representatives from the Chambers of Commerce, Port of Bellingham and other local, state, and federal agencies in providing assistance to businesses
Provide referrals to and maintain working relationships with local professionals, such as bankers, attorneys, accountants, and consultants
Master's degree in business or in a related or technical field plus three years of experience related to business management OR a Bachelor's degree in business or related field plus five years of experience related to business management
Small business ownership and/or management of product development experience
Demonstrated proficiency in financial analysis - especially as related to small businesses
Demonstrated ability to work effectively with diverse populations, including multicultural experience and cross-cultural communication skills
Communication skills that demonstrate the ability to correctly diagnose and effectively transform an often ill-defined problem and apply information, resources and processes to create and workable and usable solution
Proficient use of Microsoft Office Suite, including Excel, Word and Outlook
Ability to obtain or possession of Washington State Small Business Development Center (WSBDC) Business Advisor certification (Certification must be obtained within 6 months of start date and maintained thereafter)
Washington Small Business Development Center Business Advisor designation
Experience establishing relationships in a local economic development, community, or business context
Experience advising small businesses
Self-starter with experience working in unique team environments with multiple funding partners or stakeholders
Experience in economic or entrepreneurial development
Commensurate with experience and qualifications, including an excellent benefits package
A cover letter addressing the required and preferred qualifications, a resume, and the names and contact information for three professional references are required. In your cover letter, please specifically address your ability to work effectively with diverse populations, including multicultural experience and cross-cultural communication skills.
Closing Date Notes
Application review begins February 2, 2018; position is open until filled
Western Washington University (WWU) is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained faculty and staff. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. In compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, WWU does not discriminate on the basis of race, color, creed, religion, national origin, sex (including pregnancy and parenting status), disability, age, veteran status, sexual orientation, gender identity or expression, marital status or genetic information in its programs or activities, including employment, admissions, and educational programs. See WWU’s Policy on Ensuring Equal Opportunity and Prohibiting Discrimination and Retaliation. Inquiries may be directed to the Vice Provost for Equal Opportunity and Employment Diversity, Title IX and ADA Coordinator, Equal Opportunity Office, Western Washington University, Old Main 345 (MS 9021), 516 High Street, Bellingham, WA 98225; 360.650.3307 (voice) or 711 (Washington Relay); firstname.lastname@example.org
WWU is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request an accommodation, please contact Human Resources Disability Services, 360.650.3774 or 711 (Washington Relay).
All new employees must comply with the immunization policy and show employment eligibility verification as required by the U.S. Citizen and Immigration Service before beginning work at WWU. A thorough background check will be conducted on all new hires.
With 15,000 students, 160 academic programs, and an energized campus community, Western offers the focus on students and the faculty access of a smaller college and the academic choice, resources, multicultural diversity, and room to grow of a large university. Western is located in beautiful Bellingham, a scenic coastal city of approximately 80,000 situated between Seattle, Washington and Vancouv...er, British Columbia. With easy access to both the Cascade mountain range and the Pacific coast, the region is rich in cultural events and attractions as well as many recreational activities. Western is known nationally for its successes, including being named the top public master’s granting university in the Pacific Northwest by U. S. News and World Report and one of the best colleges in the nation to work for by the Chronicle of Higher Education.