The Advocate Supervisor/Volunteer Coordinator provides professional staff support, juvenile court supervision, monitoring and training to CASA advocates. Under the direction of the Senior Advocate Supervisor, the Advocate Supervisor/Volunteer Coordinator assists with advocate appointments, supervision and coordination of cases to ensure that children involved with the CASA program receive effective advocacy and early permanency planning. The Advocate Supervisor/Volunteer Coordinator reports directly to the Senior Advocate Supervisor and requires being available outside of normal 9 to 5 working hours.
Serve, with the Senior Advocate Supervisor, all tasks related to advocate management*
Assist in the recruiting, interviewing and training new advocate volunteers
Review new cases and appoint advocates and pro bono attorneys in consultation with Senior Advocate Supervisor
Motivate, monitor, support, educate, and direct the advocates
Attend meetings and participate in home visits with or for the advocates
Assemble and maintain CASA case files, statistics and advocate information
Maintain contact with and generate retention of volunteer advocates
Facilitate and attend in-service trainings for advocates
Participate in advocate performance evaluations as assigned by the Executive Director
Represent CASA DeKalb County in all legal court proceedings*
Keep records of all court dates, types of hearing, and programs data
Assist advocates with preparation of court reports and ensure timely delivery to all parties
Work cooperatively with DCFS investigators, caseworkers, attorneys, families, police, schools, medical providers, mental health providers and juvenile court Assistant State’s Attorney
*Indicates Victims of Crime Act (VOCA) funded task(s).
Required Experience and Qualifications
Bachelor’s and/or advanced degree in social services, law or related field or equivalent combination of education and experience
Knowledge and understanding of the juvenile court process and the role of a CASA/GAL
Knowledge and understanding of dealing with trauma related issues within families and dealing with issues related to children’s trauma
Understanding of National CASA advocate training program
Experience speaking at juvenile court proceedings, ACR’s, school meetings and home visit
Excellent oral and written communications
Strong planning, scheduling, and motivation skills
Experience with Microsoft Excel, Word, Google Docs required, and volunteer management and data collection software experience preferred.
Ability to lead effectively in challenging and emergency situation
Ability to thrive in an autonomous setting
Willingness to work with a flexible schedule
Strong interpersonal relations
Ability to work well with advocates, court services staff, attorneys, children and families
Commitment to CASA DeKalb County’s goals, vision and values
Additional Salary Information: Benefits include vacation and sick days as well as a retirement savings contribution. Healthcare support may be provided by a negotiable monthly health insurance stipend.
Internal Number: 8158952052
About CASA DeKalb County, Inc.
CASA (Court Appointed Special Advocates) is a Guardian ad litem (GAL) appointed to abused and neglected children in DeKalb County. These children are in the court system through no fault of their own. CASA advocates interview the child and all relevant parties in his or her life and prepare written reports to present this information to the juvenile court judge so the judge can make decisions that enhance the child’s well-being.