Director of Risk Management Department: Budget and Treasury Admin Full-Time Job IRC#22173 Job Description: The Director of Risk Management is responsible for leading a proactive and collaborative approach to risk assessment, management and mitigation. Working in partnership with departments across campus, the position is responsible for approaching risk and loss control matters with a problem solving perspective that enables the University to accomplish its mission-related educational goals. The position's responsibilities and interests encompass a broad perspective across campus that involves the safety of students, employees and visitors, protection of physical and financial assets, maintenance of reputation, and continuity of operation as an institution of higher education. Responsibilities include managing the university's property and casualty insurance programs, leading proactive risk assessment and reduction strategies, and facilitating solutions to risk related issues.
The Director of Risk Management receives general guidance and direction from the VP of Finance and CFO, and may give work direction to division administrative support staff, interns and/or student employees.
Responsibilities: 1. Establish, maintain, and lead effective and proactive loss control and risk awareness programs Provide consultative advice for departments/academic units and student organizations, focusing on constructive approaches that encourage mission-related activities while minimizing/mitigating associated risks Meet with departments/academic units/student organizations to create risk awareness, identify risks, evaluate and assess historical losses/loss trends, and create plans for effective risk mitigation Assist departments in reviewing contracts, insurance requirements, and releases. Create/initiate/conduct awareness training for various target audiences across the institution including current/new employees, supervisors, department heads, students, and others as needed to minimize risk Manage and oversee business continuity plans, including conducting training, monitoring changes in organizational structure for how this could impact plans, and updating deans and VPs regularly about the timely reviewing of plans Work with Director of University Audit on strategic/enterprise risk management initiatives Participate in/chair the Complex Facilities Issues Team (CFIT) meetings to address employee/student related health concerns related to building issues (e.g. mold, water damage) Participate on university committees related to risk assessment and mitigation (e.g. Compliance Committee, Sexual Violence Prevention Response and Implementation Team, Enterprise/Strategic Risk Management Committee, Emergency Operations Center Committee)
1. Identify and investigate exposures related to loss or damage to property, income, reputation, and/or personnel Participate and act to support the university in dealing with various risk management and safety issues to ensure a safe environment is maintained Advise on issues pertaining to university liability including academic integrity, employment practices, accident and injury history, and property damage claims Conduct investigations regarding loss control and/or accidents as appropriate Work collaboratively with department heads and General Counsel to explore and develop new procedures or policies designed to reduce or prevent risk. Actively engage in professional associations and research to monitor risk management and higher education trends to ensure the risk management program is responsive to those changes Collaborate with colleagues at peer institutions to assess new exposures and then facilitate a campus review to assess and address areas of potential concern Act as liaison with public agencies and facilitate site visits as needed (coordinating with other relevant campus partners (e.g. Environmental Health and Safety, HR)
1. Manages the university's property and liability insurance programs. Manage, negotiate and supervise the marketing and purchasing of insurance for the University, including completion of insurance applications, working with broker, and negotiating policy renewals and inceptions Serves as principal point of contact with various external partners including insurance brokers, carriers, underwriters, claims adjusters, attorneys and other service providers Review insurance coverage for adequacy, research options and fiscal viability (cost/budget analysis), and make recommendations for additional coverage Develop, recommend and maintain best practices and appropriate exceptions, for indemnification, hold harmless requirements and insurance requirements Develop financial methods of managing risk, including application and purchase of multiple insurance programs Explore optional insurance funding mechanisms as appropriate to the size of the university to assess risk transfer versus retention capabilities Maintain insurance policies, attaching additions and endorsements as received Oversee provision and collection of Certificate of Insurance (COI) process for vendors and other organizations which includes verifying information is accurate and complete, includes the right language and limits, and following up with departments for appropriate contacts Maintain current knowledge of University programs/practices and changes in insurance market to ensure adequate coverage protection is offered and to assess need for new lines of coverage or enhanced endorsements
1. Coordinate claims and loss recovery management Notify carriers of specific named events as required by policies and submit claims as received In coordination with other departments (e.g. Public Safety, Facilities Management) conducts claims investigations, site visits, and interviews with appropriate parties to ensure all necessary information has been gathered for carriers and to determine appropriate follow up regarding the incident and/or preventative measures that can be taken for the future Work with General Counsel and university attorneys on efforts related to defense of and/or settlement of claims or complaints Semi-annually review all new Workers Compensation (WC) claims with the HR Benefits Team and attend the high dollar WC claims reviews with HR, carrier and broker. Work with HR Benefits and Environmental Health and Safety to determine trends and explore ways to reduce preventable injuries and associated costs.
1. Ensure compliance with regulatory requirements Monitor the minors on campus programs to ensure that all university sponsored camps and conferences involving participants who are minors have met all regulatory requirements in regard to training and background checks Manages and maintains a roster of drivers authorized to operate university vehicles and ensure that motor vehicle reports have been processed. Monitor results of mandatory training program for student drivers. Coordinate with Environmental Health and Safety to ensure procedures are followed to meet regulatory requirements (e.g. CAL/OSHA reporting) Periodically review CAL/OSHA required and university required compliance training completion to identify further educational needs
1. Other duties as assigned including but not limited to: Respond to questions and educate faculty, staff, and students regarding risk management processes, policies and procedures Communicate effectively to the University community regarding questions, problems, and special needs as they relate to the University's insurance and risk program.
Qualifications: A Bachelor's degree. Five years of related work experience in risk management, insurance, and/or related field, preferably within higher education. Must possess excellent negotiation and analytical skills in order to represent the Risk Management office and University effectively. High commitment to customer service and exceptional interpersonal skills working with administrators, faculty, students and peers in responding to the demands of the university community. Excellent oral and written communication skills that will enable the successful candidate to work with University faculty, staff, and administration, as well as external business and governmental agencies.
Preferred Qualifications: Graduate degree in business, law, finance, risk management, or other related field. Higher education residential campus experience. Demonstrated experience with insurance, finance, legal, loss control, claims management, and risk information system(s). Chartered Property Casualty Underwriter (CPCU) and/or Associate in Risk Management certification.
Special Conditions of Employment May need to act as first responder to emergency and risk-related issues; must be available for consultation and/or reporting to campus outside of regular business hours in these circumstances May be required to work in the vicinity of laboratories where biohazards, radioactive, or other potentially hazardous substances are stored or used. May be required to work in or around construction sites or areas of damaged properties in order to assist in claims investigations or determination of remediation.
Skills & Knowledge: ● Superior interpersonal skills and ability to establish and maintain collaborative and cooperative working relationships with faculty, administrators, staff, students, brokers, and external agencies. ● Superior ability to communicate clearly and concisely both orally and in writing. ● Working knowledge of risk management, insurance principles and practices, workers compensation, and loss control management. ● Knowledge of Microsoft databases and spreadsheet programs. ● Ability to interpret and analyze financial, technical and accident data, and take corrective action. ● Ability to provide training to varying levels of staff, administration and faculty. ● Knowledge of emergency management and business continuity practices.
Background check: Successful completion of a pre-employment background check.
Degree Verification Requirement: Persons offered employment in this position will be required to provide official education transcripts for degree verification purposes. Serious candidates are encouraged to request official transcripts to help expedite the hiring process.
Salary: Commensurate with experience; Excellent Benefits.
The University of San Diego offers a very competitive benefits package, to include medical, dental, vision, a 12% retirement contribution given to you by the University (with three year vesting period), and access to on-campus Fitness Centers. Please visit the benefits section of our website to view all of the perks and benefits that USD has to offer. USD: Human Resources: Benefits
Hours: 37.5 hours per week; usual work hours 8:30 am to 5:00 pm.
Closing date: Open Until Filled
Note: External job postings will be up for at least five days. After that time, applications will be reviewed by the hiring manager/committee throughout the posting period. A candidate may be selected at any time which could then close this posting on a date earlier than listed.
The University of San Diego is an equal opportunity employer committed to diversity and inclusion and is especially interested in candidates who can contribute to the diversity and excellence of the campus community.
The University of San Diego is a smoking and tobacco-free campus.For more information, visitwww.sandiego.edu/smokefree.
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The University of San Diego is committed to academic excellence, Catholic intellectual and social traditions, and providing a top-notch liberal arts education for scholars of all faiths. USD is located on 180 acres overlooking the city of San Diego, Mission Bay and the Pacific Ocean. The campus is renowned for its beauty, and features Spanish Renaissance-inspired architecture.