The global law firm of K&L Gates seeks a Shared Services Generalist for its Pittsburgh office. The position is responsible for assisting attorneys, paralegals, and staff with document preparation and troubleshooting using supported software with a focus on exceptional customer service. This position will include a night shift over the weekend.
ESSENTIAL DUTIES • Create, format, and revise Word, Excel, PowerPoint, and PDF documents • Troubleshoot and repair problem documents • Prepare tables of contents and tables of authorities • Transcribe various types of documents from audio files • Enter time entries for attorneys, paralegals, and other timekeepers • Create diagrams and charts • Assist with mailings by creating mail merged documents and labels • Generate comparison documents
EXPERIENCE SKILLS REQUIRED • High school diploma or GED required; Associate’s degree in relevant field preferred • Several years relevant experience in a professional environment; legal industry experience is strongly preferred • Demonstrated proficiency in Microsoft Office 2010 and Adobe Acrobat Professional • Must be able to produce accurate documents in a fast-paced, deadline-oriented environment • Excellent verbal and written communication skills • Demonstrated ability to meet obligations with confidentiality, integrity, and sensitivity • Must be able to deliver high quality customer service to our internal customers • Ability to type at least 70 WPM • Knowledge of Mandarin Chinese, German, or French a plus
ADDITIONAL ABILITIES REQUIRED • Anticipate, plan, and prioritize work • Manage competing demands to meet deadlines • Exhibit flexibility in high pressure situations • Work overtime when business needs dictate to meet deadlines
K&L Gates LLP delivers legal services on an integrated and global basis, with over 2,000 lawyers on five continents. We represent a broad array of leading global corporations in every major industry, capital markets participants, and ambitious middle-market and emerging growth companies. We also serve public sector entities, educational institutions, philanthropic organizations, and individuals. O...ur lawyers counsel clients on their most sophisticated legal challenges in all areas of corporate and regulatory law as well as litigation.
We are leaders in legal issues relating to industries critical to the economies of both the developed and developing worlds—technology, manufacturing, energy, transportation, telecommunications, financial services, and life sciences, among others.