Maintains the content and information within various Knowledge Management (“KM”) data systems. Ensures up-to-date and accurate information within KM systems by performing data mining, data entry and editing, analysis and quality control reviews. Leverages the importance of such data through reporting and data analytics. Collaborates with members of the KM department in designing knowledge management processes to help better serve the firm.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Supports the maintenance of content on KM-related intranet pages and platforms, including posting of materials and updating content. Works with members of the KM Department to ensure that content in KM systems meet the needs of the firm.
Executes the workflow and processes associated with capturing and entering deal and case information into the firm’s matters database, including monitoring new matter openings, analyzing and timely processing of deal summaries, assigning meta-data tags to facilitate searching and reporting, and continuous outreach to attorneys and other firm members to collect missing data.
Verifies data accuracy within KM systems and ensures consistent application and compliance of KM taxonomies. Monitors compliance of data collection workflows, including regular evaluation of effectiveness of data collection processes. As necessary, works with the KM department to develop new workflows and processes.
Direct interaction with attorneys and professional staff to construct and generate relevant reports from knowledge management resources to address users’ needs.
Performs data analytics to leverage the value of KM data.
Maintains the firm’s electronic closing binders system.
Monitors and responds to internal requests for information and other inquiries directing users to relevant KM resources.
Promotes the use of KM systems and KM best practices.
KNOWLEDGE, SKILLS AND COMPETENCIES:
Familiarity with, and understanding of, corporate deal terminology and deal-flow.
Ability to effectively manage work to high quality standards, with a meticulous eye for detail.
Accountable, assumes responsibility for quality and timeliness of his/her work.
Strong organizational skills, ability to prioritize and execute tasks, multitask and meet deadlines.
Within scope of position, works independently using sound judgment.
Effective interpersonal, written and oral communication skills; ability to communicate effectively with all levels of the firm in a professional manner.
Ability to work collaboratively with members of the Knowledge Management department, technical staff, and users at the firm.
Technical aptitude and ability to quickly learn new applications.
Goodwin is one of the nation's leading law firms with offices in Boston, Frankfurt, Hong Kong, London, Los Angeles, Paris, New York, San Francisco, Silicon Valley and Washington, D.C. We are a hard-driving, entrepreneurial, and dynamic group, working tenaciously for clients whose problems and challenges we treat as our own.
Professional career paths at Goodwin offer you more – and less – than y...ou might expect. You’ll find less hierarchy and more meritocracy. You’ll have more chances to work across departments and offices, and fewer roadblocks to getting the job done. We believe people are happiest when they’re not limited by a ‘that’s how we’ve always done it’ approach, so we encourage a more imaginative and collaborative working environment. Our staff members bring a level of professionalism, enthusiasm and commitment to work each and every day.
As part of the professional team here, you’ll have opportunities to share your ideas and participate in challenging, leading edge work. You’ll find professional development and training opportunities, a commitment to diversity, and a competitive compensation package with excellent benefits. If this sounds like a good fit to you, we encourage you to consider joining Goodwin.