The Technology Support Trainer is responsible for help desk and application support as well as group and one-on-one training. The successful candidate will provide a variety of software training and application support services to employees of the firm. The position provides help desk and application support to end users on technical issues including identifying, researching, and resolving software problems. The trainer will identify training needs and support technology upgrades. The trainer must have thorough knowledge of the Microsoft Office suite, installation and configuration procedures, and features of major software applications.
Your talent and passion will lead us to greater success. Our environment fosters the growth and development of our employees. From your first day throughout your career you will be provided with learning opportunities to further enhance your skills. There are 45 attorneys practicing in various fields of law.
A minimum of two years experience in a technology support trainer.
End user software training experience.
Bachelor's degree preferred.
Associate's degree required.
Preference given to candidates with experience using HotDocs.
Preference given to candidates with following certifications: MOS Outlook, MOS Expert, and MTA Infrastructure.
Additional Salary Information: Salary based on education, certifications, and experience.
Williams Parker is a 45-attorney law firm located in downtown Sarasota, FL. Our clients are primarily developers, entrepreneurs, governmental entities, healthcare providers, and families of means. They appreciate our attentiveness, discretion, and judgment. For more than 90 years, Williams Parker has quietly and capably safeguarded the interests of individuals, business owners, real estate and me...dical professionals, and other Southwest Florida clients with complex business, estate planning, employment, real estate, litigation, and tax concerns.
At Williams Parker, you will have an opportunity to play an important role in continuing the success of our law firm and to take advantage of the many benefits we offer for your personal and professional growth. You will also find you are joining a team of attorneys and staff who have made Williams Parker not only a top-notch law firm but also a great place to work. We offer a professional work environment as well as a competitive Total Rewards package.