Job Description:The Case Manager assists in the monitoring and enforcing the policies and procedures of the University related to sexual misconduct and harassment as well as the student conduct system. This position responds to, coordinates responses and outreach efforts, provides training, and prepares reports. The objective of the case manager position is to facilitate the flow of information between the Title IX team and the student, and facilitate a positive change related to the reported concern. In addition, the Case Manager will assist and monitor students who are in distress or crisis situations, and who have come to the attention of the SMRT Committee. The Case Manager will report to the Lead Title IX Investigator.
Miniumum Qualifications: Bachelor's Degree. Basic knowledge of ethical and legal parameters in higher education, especially as they pertain to conduct and students. Ability to incorporate a trauma-informed approach to dealing with persons in sexual misconduct cases. Strong organizational and administrative skills. Strong interpersonal communication skills. Excellent written and verbal communication skills. Team building skills. Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines. Ability to build positive and effective relationships across the campus and community. Strong commitment to diversity. Ability to work independently with minimal supervision. Ability to manage multiple tasks. Knowledge of legal issues in higher education. Ability to provide exemplary customer service. Ability to handle confidential and sensitive cases. Experience interacting with the public, attorneys, parents, students, staff, and faculty. Also, demonstrated skills of leadership, communication, a well-developed sense of responsibility, sensitivity to individual differences. Knowledge of Title IX, VAWA/Campus SaVE Act, and federal, state, and local laws and requirements, especially as related to accommodations and interim measures. Preferred Education and Experience: Master degree in Student Personnel, Counseling, or a related behavioral science. An understanding of Title IX is strongly encouraged. Experience and/or training in the administration of a student code of conduct. Prior work with Maxient conduct database is desired. Demonstrated knowledge of current research and practice related to student success in the higher education environment. Experience working with an office responsible for addressing complaints of sexual misconduct, sexual harassment and/or student misconduct. Familiarity with the student disciplinary regulations Special Instructions to the Applicant: In order to be considered for the position, all applicants are required to submit online a candidate profile, a letter of interest, a current resume, and a list of three references including contact information. Additionally, original official transcripts, a criminal background check, and three signed letters of reference will be required upon offer of employment. All degrees must be received from appropriately accredited institutions and conferred by the time of hire. East Carolina University seeks to create an environment that fosters the recruitment and retention of a more diverse student body, faculty, staff and administration. In order to promote the university's diversity goal, Student Affairs strongly encourages applicants from women, minorities, and historically underrepresented groups.
Additional Salary Information: Commensurate with Qualifications
To be a national model for student success, public service and regional transformation, East Carolina University uses innovative learning strategies and delivery methods to maximize access; prepares students with the knowledge, skills and values to succeed in a global, multicultural society; develops tomorrow's leaders to serve and inspire positive change; discovers new knowledge and innovations ...to support a thriving future for eastern North Carolina and beyond; transforms health care, promotes wellness, and reduces health disparities; and improves qualify of life through cultural enrichment, academics, the arts, and athletics. We accomplish our mission through education, research, creative activities, and service while being good stewards of the resources entrusted to us. East Carolina University delivers on the promise of opportunity. We open doors. We improve lives. We transform the present, and we discover the future. In these ways and more, we serve our community, our state, our nation and our world as together we reach toward our greatest potential. Tomorrow starts here.