Location: Estancia Corporate Center (UCPG Administration)
Provide clerical office support to the UCPG. Primary areas of responsibility would be to support the revenue cycle team by scanning and linking documents to patient accounts. Sort and distribute mail. Maintain office equipment and answer phones and assume receptionist activities when the receptionist is out of the office or on break.
Scan and link documents for the following areas:
Cash Posting â“ EOBs, refunds, and transfers.
Accounts Receivable - appeals or correspondence letters.
Self Pay - attorney request faxes and patient documentation.
Registration - patient demographic/insurance updates and COB information.
University of Chicago Health Plan documents.
Pediatric Department - charge entry and registration documents
Other - Faxes, Appeals, Authorization, Consents, Split Bill, Reviews, Transplant, Coding Review, Tracers, Medical Records, etc.
Review appeal letters and update claim status in the Billing system.
Review and distribute documents to the Accounts Receivable Department.
File bank lockbox batches.
Review and distribute payment and denial batches to the Auditing team.
Process Provider Enrollment (PE) documents.
Discard/shred completed documentation.
Sort and distribute daily faxes and incoming mail to the appropriate areas.
Collect outgoing mail for all office units and process envelopes through the postage machine.
Process Return to Sender Mail and distribute to the self-pay AR representatives.
When needed perform as backup for the front desk receptionist when needed.
Demonstrated ability to interact and communicate with clarity, tact, and courtesy with patrons, patients, staff faculty, students, and others.
Demonstrated ability to participate as a member of the staff in identifying priorities for the work unit and participate as a member of a work group or team.
Demonstrated ability to work with supervision to identify and describe work task priorities.
Demonstrated ability to communicate effectively in English, both orally and in writing.
Demonstrated ability to recognize and resolve or refer problems and conflicts.
Demonstrated ability to negotiate and manage interpersonal communication effectively.
Demonstrated ability to use or learn to use a range of position related software applications. These may include standard software packages as well as networked systems, email, the Web, and other types of information structures. Demonstrated ability to read and understand basic documentation such as Help screens and departmental handouts.
Education and Experience:
High School Diploma required
Previous experience with physician billing preferred.
Previous experience using electronic medical records systems preferred.
Medical terminology certification preferred.
Technical Knowledge or Skills:
PC experience and MS Office (Word and Excel) required.
Reference Contact Information
NOTE: When applying, all required documents MUST be uploaded under the Resume/CV section of the application
Salary Range: $14.94-$17.25
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