To advance the college's mission, vision, principles, values and strategic initiatives through continuous improvement decisions.
GENERAL JOB SUMMARY: Under the direction of the Director of Operations Policy, Contracts & Quality coordinates the activities related to the Victims of Crime Act Assistance Fund Project. Leads efforts in building stronger partnerships with Victim Service Agencies and Mental Health Providers along with developing new programs that help meet the physical and emotional needs of elder abuse victims.
Coordinate program specific projects and tasks
Handle all referral calls involving suspected elder abuse, neglect or exploitation and assign to appropriate Elder Rights Specialist
Manage the day-to-day functions of the program
Develop and maintain relationships with key individuals and entities in the community
Collaborate with other college/agency staff, community members, clients, professionals, and volunteers
Discover, recommend, and initiate innovative approaches for program maintenance, development, and enhancement
Coordinate program specific advocacy activities
Develop formal links and referral procedures between the local DHS, law enforcement, LifeLong Links, county attorneys, community providers and Elder Rights Specialists
Complete and provide all necessary reports to include comments and questions to The State Elder Abuse Program Director
Maintain record keeping system and information systems for the program
Implement or participate in quality assurance activities for the program
Monitor the outcomes and program effectiveness, collect data, complete program reports, and ensure that grant requirements are carried out
Represent the college/agency for agency, local, regional, and state committees, events, and meetings as assigned
Develop and implement program specific strategic planning
Assist in the development and implementation of program specific policies and procedures
Provide training and educational outreach related to the program for college/agency staff and community members as assigned
Keep current on program related information, initiatives, requirements, and resources
Travel as necessary
Perform other related work duties as assigned
Welcome, value, and nurture people of all backgrounds, perspectives, and experiences, as well as support and promote an environment that accepts differences
Provide outstanding service to our customers (other college/agency staff, subcontractors, volunteers, clients, and others) over the phone and in person
Demonstrate consistent and regular attendance at work
Read, understand, and express oneself clearly and effectively in oral and written form
Be able to effectively utilize technology and computers including, but not limited to, office equipment, word processing, spreadsheets, and database software
Show a commitment to detail and accuracy
A Bachelor Degree in a human services field
A minimum of four years of experience in a human service or gerontology field.
LICENSES, CERTIFICATIONS, OR REGISTRATIONS REQUIRED:
At Kirkwood Community College, we are focused on success. Whether you are a prospective student or parent, an employer or simply someone who cares about the growth and vitality of eastern Iowa—you have an energetic, committed partner with us at Kirkwood. Since the mid-1960s our graduates have worked, raised families and prospered in this area. More than 70,000 of these grads have applied their academic degrees to work in a host of fields. Tens of thousands more have enjoyed life-enriching experiences through our Continuing Education programs. As our college has grown, so have the tools and facilities to meet the changing needs of our Creative Corridor. A key part of that growth in service is our network of regional centers. Kirkwood employees have long set the standard for innovative talent, visionary spirit and overall excellence in their work. Being part of Kirkwood means being part of a deep commitment to the success of every student, every day.