This position will assist in the collection, preservation, and production of ESI (Electronically Stored Information). The selected candidate will be partnered with an established e-Discovery Sr. analyst to learn processes, and procedures and to serve as a trusted liaison between the Legal, Privacy, IT, vendors, and records management personnel. This position requires a high degree of accuracy and trust as the team member will be responsible for adhering to Attorney-Client Privilege across Banner Healths enterprise; including six states and over 100,000 employees.Daily responsibilities will include reviewing the service queue for new collection / preservation requests. Setting up collection or preservation tasks and jobs per the details in the ticketing system. Managing tickets within Service Level Agreements. Recording task results and monitoring them for completion as they are assigned to other IT Departments. Responding to collection requests and facilitating delivery to legal counsel or vendors through pre-established processes.
Performs standard assignments within own job functions. Expanding knowledge of fundamental theories, practices, procedures, and concepts within the jobs function.
Identifies and solves a range of problems in straightforward situations; analyzes possible solutions and assesses each using established procedures. Analyzes developments in the field for others.
Responds to non-standard requests from internal and/or external customers; investigates with assistance from others, as needed. Interacts primarily with department peers, supervisor, internal customers, patients and physicians.
Makes decisions within guidelines and policies that impact own priorities and allocation of time to meet deadlines.
Bachelor's degree in Information Technology, or equivalent experience in Law or Information Technology
Two plus years experience in e-Discovery or Legal role (such as Claims or Paralegal).
EnCase Certified eDiscovery Practitioner (EnCeP) or other equivalent certification a plusEnCase Certified Examiner (EnCE) or other equivalent certification a plusExperience using Encase ECC Desktop and ECC Web, is heavily desiredExperience with Relativity is desiredExperience with O365 Search and Investigation tools a plusExperience with D3 Security, ServiceNow or other ticket management software a plusFamiliarity with Microsoft Office Suite of applications. Ability to create informative PowerPoint presentations and present to small groups. Familiar with working on large spreadsheets and manipulating data points to produce targeted reports. Ability to follow documented procedures as well as provide improvements to make the experience better for our internal and external customers.
Additional related education and/or experience preferred.
You want to change the health care industry – one life at a time. You belong here. You’re excited to be part of the dramatic changes happening in the health care field. In fact, you thrive on change. But you also understand that excellent, compassionate patient care is the true measure of the success of these changes. You belong at Banner Health. Our award-winning, comprehensive health system includes 23 hospitals in seven western states, primary care health centers, research centers, labs, a network of physician practices and much more. Throughout our system, skilled, compassionate professionals use the latest technology to change the way care is provided. If you’re looking to be a key contributor to a forward-looking organization, you’ll experience a wide variety of professional advantages: •Our vision for changing the future of health care gives you the opportunity to leverage your abilities to achieve something historic. •Our expansive system offers you an unmatched variety of clinical settings – from large urban trauma center to small rural hospital, ambulatory to home health. Our system also includes hospitals specializing in cancer, heart health and pediatrics. •Our many loc...ations also translate into a broad selection of exciting and rewarding lifestyle options – from the big city to the wide-open spaces. •Our commitment to healthcare innovation means you always have the latest technologies at your fingertips to help you provide the finest care possible. •The size, success and growth of our system provide you with the stability and options to pursue your desired career path. •Our competitive compensation and comprehensive benefits offer you options to complement your unique needs.