As a member of the Information Systems Department, the Senior IS Trainer supports firm wide IS training programs and initiatives for attorneys and staff in all office locations.
Design, develop and deliver training content to support all of the firm’s applications and systems. Deploy via instructor-led classroom sessions, one-on-one sessions, remote classroom sessions, and e-learning.
Conduct training needs analysis.
Work with subject matter experts inside and outside of the IS Department.
Apply instructional design techniques and adult learning strategies for content development. Conduct training employing these approaches.
Develop quick reference guides and how-to documentation for end-users and internal IS staff groups.
Coordinate and conduct training initiatives as specified by the IS Training Manager.
Provide subject matter expertise to fellow team members based on knowledge, certification and experience with specific applications.
Assist with testing of new and updated software and processes/workflows.