The Contract Manager is essential in helping Verizon secure additional and maintain existing contracts, increase revenue, and provide a positive customer experience. You will contribute to the success of Verizon’s Public Sector Sales team by providing legal and business support for contracts with state and local government and educational customers located throughout the country. You will be responsible for a wide range of contract and other activities: analyzing customer solicitations and agreements, developing proposal documents, negotiating terms and conditions, participating on a cross-functional team to resolve contract disputes, and preparing amendments, renewals and close-out documentation. You also will have the opportunity to contribute your best ideas to help Verizon meet its sales and business objectives.
You must have the ability to interpret and negotiate contract terms, to interact effectively with senior management, and to exercise sound business and legal judgment. You must be able to work independently and complete tasks with competing priorities. You will have the opportunity to work collaboratively with attorneys and other stakeholders in the sales process, including product / project management, business and technical experts, and finance. Verizon is looking for someone with the right mix of confidence, versatility and a customer service attitude to interface with external procurement personnel as the point of contact for contractual discussions.
Respond to customer solicitations, such as reviewing, analyzing and responding to requests for proposals, assisting in the preparation of proposals and preparing certain required certifications and representations. Research relevant law, procurement requirements and other legal/business issues.
Strategically plan for and conduct customer negotiations over contract terms and contract disputes. Assist counsel in negotiation of non-standard terms and significant contract disputes.
Support all aspects of Verizon’s sale and provision of services to state and municipal governments. Participate, as needed, in customer meetings and discussions. Assist sales teams and engage other Verizon stakeholders, as needed, to respond to Customer requests in a timely manner.
Draft contractual documents, ensure that final contract documents are accurate & consistent with negotiated positions. Maintain communications to ensure timely contract execution by the parties.
Monitor and help ensure compliance with the procurement, disclosure and ethical requirements associated with doing business with government entities. Participate in internal and external contract audits.
Become familiar with and stay abreast of Verizon’s expanding product portfolio, including voice and data services, 911 services, contact center products, security services, and professional services, among others.
Implement and support continuous improvement program.
What we’re looking for...
You'll need to have:
Bachelor’s degree or four or more years of relevant work experience.
Knowledge of or willingness to learn state and local government contracting law and the internal Verizon processes relevant to contract management.
Even better if you have:
A JD or previous paralegal experience.
Sales or Sales Support experience ideally, with technology, services, and infrastructure.
Strong relationship building, influencing, and negotiation skills.
Demonstrated communication skills – both verbal and written.
Knowledge or willingness to learn state procurement requirements.
Ability to manage multiple projects independently in a dynamic environment with tight deadlines.
When you join Verizon...
You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.
Equal Employment Opportunity
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