LOCATION: Main Office, 210 Synergy Center Blvd, Houma, LA 70360
REPORTS TO: Senior Vice President
HOURS: 40 Hours per Week; Monday – Friday; 8 AM – 5 PM
Complete training within 6 months of hire to lead the entire collections function more independently
Keeps up with changes in state and federal regulations regarding debt collection.
Follows Bank Policy regarding delinquencies, non-accruals, restructured debt and charge offs.
Uses daily delinquent reports to create a contact schedule for each day.
Works closely with lenders to determine the most effective way to collect their delinquent loans and overdrawn deposit accounts as well as keeping them up to date on collection efforts.
Develops and maintains a collection system to ensure timely follow ups are performed on broken promises.
Works with lender on loan work outs and modifications including adjusted repayment terms and rates if warranted.
Ensures trouble debt restructures are identified and included on the watch list as required by regulator guidance.
Determines at what point a loan should be placed on watch list, non-accrual, and/or charged off.
Evaluates borrower’s unencumbered assets, pledged collateral and ability to repay to determine the most effective litigation process.
Analyzes bank’s collateral position to ensure our position is intact. Makes recommendations to lenders if needed to improve our collateral position.
Provides account information and loan documents to attorneys as needed to send attorney letters, prepare Dations and/or initiate foreclosure proceedings.
Maintains a constant dialog with attorneys on all accounts that have been referred for litigation to ensure timely conclusion.
Works with senior management and attorneys to determine maximum bid for collateral going to Sheriff Sale.
Inspects foreclosed assets to determine what repairs need to be done and estimates cost.
Once collateral is owned by bank, determines the amount the asset should be listed on the books for based on a reasonable sales price resulting in a timely sale. Orders appraisals if needed or required by regulatory guidance.
Makes all necessary general ledger entries or works with accounting on foreclosed assets and other real estate, for payment to attorneys, storage fees, participants insurance, etc.
Sends invoices to participants if applicable and ensures payment is received.
Ensures that all foreclosed assets are insured and maintained as required.
Notifies President and lender when bankruptcy notice is received on a borrower.
Based on the Chapter filed, determines how the bankruptcy effects the collection of the loan and what steps need to be taken to protect the bank’s interest.
Ensures required maintenance is performed on loans that are in bankruptcy to ensure bankruptcy restrictions are adhered to.
Ensures that the required credit reporting fields are updated to report loans included in bankruptcy.
Reviews our borrower’s bankruptcy filings on Pacer to determine if the borrower or bankruptcy court is abandoning property, if the borrower intends to continue paying or if a reaffirmation is needed.
Ensures proof of claims are completed accurately and filed timely.
When required, prepares the reaffirmation and the other required documents for attorney and borrower’s signature. Monitors to ensure they are returned.
Determines if the case warrants hiring a bankruptcy attorney.
Determines if the bank needs to be represented at the creditor’s meeting.
Completes all board reports regarding the collection program as required.
Any and all other tasks needed to minimize any loss to the bank.
Equal Opportunity Employer/Veterans/Disabled
Current employees must have six (6) months service in current position with the bank
Excellent Communication skills – Verbally and in writing
Proficient in Word and Excel
Knowledge of Fair Credit Reporting Act and other applicable state and federal regulations
Knowledge of Bankruptcy Laws
Knowledge of Litigation/Foreclosure proceedings
Must have good attendance to maintain accounts and job responsibilities.
Minimum of 1 year collecting delinquent accounts
Has experience with bankruptcy accounts
Has experience with litigation and foreclosure
Internal Number: 181
About Synergy Bank
Get ready for the Synergy brand of banking. While we offer a full range of financial services, at Synergy we also offer something more — a unique brand of customer service that you just can't get anywhere else. When you call Synergy, you will never be answered by voice mail. You will be greeted by a warm, friendly voice ready to help you. That is simply the Synergy way of doing business.
The Synergy brand of banking is an attitude that embraces good old-fashioned customer service, pride in doing a good job, and a sincere belief that in working together, we can make things better for everyone. You will see it in the smiles of our people, in the pride they take in their jobs, and in their absolute commitment to our community.
Synergy — more than just your bank, we are your friends and neighbors too.