Primary Job Duties and Responsibilities (Essential Job Functions)
Respond in a timely, professional and courteous manner to any customer inquiries. Monitor the upcoming transaction, reviewing for completeness and compliance and ensuring all necessary information has been ordered and is accurate, i.e. payoff, abstract, title evidence, reports, mortgage documentation, and other pertinent information. (35-45%)
Conduct the closing including explanation of all related documents and closing costs. (15-25%)
Responsible for marketing and growing branch volume. Attend sales meetings, real estate company events, company title meetings, company management meetings, and interact with lending and banking. (10-15%)
Examine title evidence for defects and take the necessary action to correct title defect. Could include notifying the fee owner of title defect and action that needs to be taken to cure defect. Ensure that title issues are resolved prior to closing. (10%)
Prepare and submit closed loan package, deposits and disbursement documentation, recording package, final policy package and/or commission package to appropriate department or entities. May prepare check requests for internal office bills with submission to management for approval. May prepare management reports. (10%)
Respond in a timely manner to any returned or rejected mortgage or recording packages. (10%)
Prepare transferring and mortgage documentation, HUD Settlement Statements and other required miscellaneous documents. (5%)
May conduct training sessions to familiarize office staff and sales associates with closing policies and procedures. Occasionally be expected to fulfill the basic Title Branch Manager duties in the absence of the Manager or fill in for other Escrow Closers. (5%)
Assist General Counsel with corporate and real estate legal matters.
Perform any additional responsibilities as requested or assigned. (0-5%)
Performance Expectations (Key Success Factors)
Perform responsibilities as directed within determined time frames and with a high degree of accuracy, quality and professionalism.
Establish and maintain effective work relationships within the department and the Company.
Maintain the professional competence, knowledge and skills necessary to effectively complete responsibilities; enhance job knowledge and abilities by taking personal responsibility for professional development and training.
Safeguard sensitive and confidential Company information.
Attend work on a regular basis and support the Company’s employee policies and procedures, including workplace safety rules.
Minimum of high school diploma or the equivalent.
One to two years title closing experience or equivalent real estate law experience. Position may require a title license.
Strong personal computer skills.
Position may require strong marketing and sales skills.
Superior communication skills, including presentation skills. Strong interpersonal and customer service skills.
The ability to work as a member in a team-oriented environment.
Ability to prioritize and handle multiple tasks and projects concurrently under deadline pressure.
Able to occasionally work extra hours during peak times of the month.
High degree of integrity, self-motivated, organized, detail oriented, and possess a strong aptitude for figures.
Effective analytical and problem-solving skills.
Willingness to travel when necessary.
Position descriptions are developed as guides for the employees of HomeServices. The management team of HomeServices reserves the right to modify job responsibilities and position requirements to meet the corporate business goals and needs.
Internal Number: COMME2697
About HomeServices Title
The Nebraska division of HomeServices Title was created in 1981 and morphed from its small company roots to its current position as part of the nation's largest title network. Known over time as Beutler Title, Capitol Title Company and, most recently, Nebraska Land Title and Abstract (NLTA), the company's unflagging purpose remains: providing its clients with unparalleled and timely service with a focus on quality, value and gratitude. Bettering lives, building dreams and positively impacting our communities is what we strive to do every day.
HomeServices Title (Nebraska Division) is a wholly owned subsidiary of HomeServices of America, Inc., through its parent company, HomeServices of Nebraska.