Description

Primary Job Duties and Responsibilities (Essential Job Functions)

1. Respond in a timely, professional and courteous manner to any customer inquiries. Monitor the upcoming transaction, reviewing for completeness and compliance and ensuring all necessary information has been ordered and is accurate, i.e. payoff, abstract, title evidence, reports, mortgage documentation, and other pertinent information. (35-45%)
2. Conduct the closing including explanation of all related documents and closing costs. (15-25%)
3. Responsible for marketing and growing branch volume. Attend sales meetings, real estate company events, company title meetings, company management meetings, and interact with lending and banking.  (10-15%)
4. Examine title evidence for defects and take the necessary action to correct title defect. Could include notifying the fee owner of title defect and action that needs to be taken to cure defect.  Ensure that title issues are resolved prior to closing. (10%)
5. Prepare and submit closed loan package, deposits and disbursement documentation, recording package, final policy package and/or commission package to appropriate department or entities. May prepare check requests for internal office bills with submission to management for approval. May prepare management reports. (10%)
6. Respond in a timely manner to any returned or rejected mortgage or recording packages. (10%)
7. Prepare transferring and mortgage documentation, HUD Settlement Statements and other required miscellaneous documents. (5%)
8. May conduct training sessions to familiarize office staff and sales associates with closing policies and procedures. Occasionally be expected to fulfill the basic Title Branch Manager duties in the absence of the Manager or fill in for other Escrow Closers. (5%)
9. Assist General Counsel with corporate and real estate legal matters.
10. Perform any additional responsibilities as requested or assigned. (0-5%)

Performance Expectations (Key Success Factors)

1. Perform responsibilities as directed within determined time frames and with a high degree of accuracy, quality and professionalism.
2. Establish and maintain effective work relationships within the department and the Company.
3. Maintain the professional competence, knowledge and skills necessary to effectively complete responsibilities; enhance job knowledge and abilities by taking personal responsibility for professional development and training.
4. Safeguard sensitive and confidential Company information.

5. Attend work on a regular basis and support the Company’s employee policies and procedures, including workplace safety rules.