Kids in Need of Defense (KIND) is a global leader in the protection of unaccompanied refugee and migrant children. Launched in 2008, KIND champions a world in which every child’s rights and well-being are protected throughout their journey to safety. KIND has provided over 19,000 children with high quality representation in their immigration proceedings by training more than 41,000 attorneys and cultivating partnerships with over 600 law firms, corporate legal departments, law schools, and bar associations across the country.
KIND’s social services program ensures that migrant and refugee children – who have often endured trauma – receive counseling, educational support, medical care and other comprehensive services.
To address the root causes of child migration from Central America and strengthen protection of unaccompanied children, KIND advocates for policy changes and educates lawmakers, the media, and the broader public on the conditions that drive these children to flee their home countries. KIND supports children returning to their home countries by connecting them to essential support services and sponsors gender-based violence prevention programs in Central America to protect children in countries of origin and transit.
KIND is also building upon its expertise in the protection of unaccompanied children to encourage the development of pro bono initiatives across Europe in partnership with European NGOs.
KIND seeks a full-time Regional Director, Social Services (West) to join the Social Services program in the provision of Trauma Informed and Culturally Responsive services to migrant and refugee children. The Regional Director of Social Services works under the supervision of the Senior Director of Social Services and in collaboration with the Legal Services team in an interdisciplinary model providing direct oversight to the West Coast Field offices and programs working with detained youth. This position will have both internal and external facing responsibilities ranging from direct supervision of Social Service Coordinators, data tracking and evaluation, program policies and guideline development, consultation and training as well as strategic program planning. S/he also liaises with external partners including donors, funders, and the ORR facilities and disseminate best practices and social service needs of clients. This role reports into the Senior Director, Social Services.
This position will be based in one of the following KIND cities: Houston, Los Angeles, Fresno, San Francisco, or Seattle.
Social Services Team Management
Participates in drafting Social Services team components, including metrics, logic models, and narratives, for grant applications and reports.
Supports fundraising and development efforts, as well as grant reporting for the Social Services team.
Supervises, analyzes, and systematizes Social Services team’s data entry and metrics tracking in Legal Server.
Implements and updates ethicalpolicies, procedures, and guidelines to be implemented across all field offices and compiled in an updated Social Services Handbook.
Creates and updates guidelines for the Social Services team in an interdisciplinary model pertaining to attorney-client and work-product privilege, federal and state confidentiality, and mandatory reporting laws.
Implements guidelines on working with unaccompanied children working with pro bono volunteer attorneys that KIND provides mentoring for.
Creating guidelines and leads Social Services team on self-care, wellness, prevention of vicarious trauma and burn out, as well as appropriate professionalism in client relations.
Supervision of Case Work
Monitors and evaluates case activities, including client referrals, intakes, case strategy, and case closure through case rounds and regular check-ins.
Consults and works with KIND attorneys and legal staff to integrate holistic, trauma-informed, and client-centered services that consider both legal strategy and service needs.
Evaluates and provides expert consultation to the Social Services team and KIND attorneys on services referral, needs assessments, advocacy strategy, safety planning, and crisis management.
Technical Assistance, Training, and Outreach
Provides technical assistance and expertise to KIND staff and community partners.
Obtains external expertise and training for the Social Services team for relevant case situations, as needed.
Prepares practice advisories and gather materials regarding best practices on various topics.
Works with community partners to coordinate services and collaborate in efforts.
Assists with training and presentations.
Represents KIND at local coalitions, courts, and agencies.
Physical Demands and Work Environment:
Ability to work within an office environment, have regular interaction (via telephone, teleconference, IM and email with KIND’s team) as well as in-person meetings with clients.
Please be advised that a resume, cover letter and writing sample will need to be submitted along with your application in order to be considered for the desired role.
KIND is an EOE committed to inclusive hiring and dedicated to diversity in both its staff and work. The selected applicant will be asked to undergo a background check before acceptance of the final offer.
Qualifications and Requirements:
Undergraduate or graduate degree in social work, social welfare, or mental health.
Fluency in English and Spanish (oral and written) required.
At least five to seven (5-7) years of working in social work, counseling, coordinating services, or related field.
Experience supervising multiple staff in a social services environment for at least three (3) years.
Experience working with immigrant and refugee children and youth, and low-income, diverse communities.
Experience with program metrics and evaluation.
Demonstrated ability to work effectively with people of diverse races, ethnicities, ages, sexual orientation and genders in a multicultural setting; experience working with ORR, CBP and Detained Populations.
Ability to work collaboratively across disciplines, and preferably, prior experience working with attorneys, law firms, or other legal service providers; direct experience with crisis intervention, crisis counseling, and safety planning for clients; through a trauma-informed lens.
Experience working with survivors of abuse, human trafficking, domestic violence, sexual assault or other traumatic experiences; experience advocating on behalf of limited English proficient clients.
Ability to travel periodically to field offices sites and their satellite locations, as necessary.
Detail and solution-oriented and be able to effectively multi-task in a high-volume, fast-paced environment.
Proficiency in Microsoft Office (Word, Excel, Teams and PowerPoint) or contemporary suite of skills, and data tracking tools.
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Kids in Need of Defense (KIND) is the leading national organization advocating for the rights of unaccompanied migrant and refugee children in the U.S.
In 2008, KIND was founded by the Microsoft Corporation and UNHCR Special Envoy Angelina Jolie to address the gap in legal services for unaccompanied minors. Through strategic partnerships, we provide pro bono legal representation for refugee and migrant children across the country.
Over the past decade, we have expanded our services to develop a holistic strategy for addressing the needs of these children and the systemic causes of forced migration. This includes mental and social services for our clients, advocating for new law and policy in the U.S. and countries of origin, and educating policymakers and the broader public about these issues.
To date, KIND has been referred more than 20,000 children since 2009, has had over 50,000 training participants on how to represent children alone, and fostered over 644 legal partners.