Armstrong Teasdale is seeking a Billing Supervisor to join its St. Louis office. The Billing Supervisor oversees all aspects related to the billing process for the Firm. This includes daily review of complex billing, best practice procedures, quality control and workflow within the department. This position will also be responsible for mentoring the billing staff, and working to develop procedures to expedite all bills processed by the billing team.
Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Leads billing team by delegating tasks, monitoring task completion, and managing team performance including annual evaluations
Manages the billing process including all billing deadlines; provides billing listings for posting to the Deadline Board
Effectively researches and partners with attorneys, staff, firm clients, and firm management as the team brings forward billing/WIP/client issues
Reviews and analyzes complex client billings including AFAs prepared by the team
Ensures accounting database reflects accurate billing information as stated in engagement letters, outside counsel guidelines, and partner instructions in order to meet our client’s expectations
Identifies opportunities and makes recommendations for process improvements
Executes complex bills in a timely manner (i.e., multiple discounts by matter, split-party billing, gathering all billing information and creating/distributing final invoices)
Provides training, resolution support and guidance to billing team regarding all aspects of the billing process
Monitors KPIs to track progress
Decision Making – Identifies issues and provides suggestions to day-to-day problems; prioritizes and effectively completes daily tasks
Communication – Shares information by using data and information to support an argument or point of view; keeps team informed about progress and problems; avoids surprises; understands the appropriate level of confidentiality required
Leadership – Gives positive and constructive feedback to peers; trains new employees; finds solutions to a problem; works autonomously; is motivated to anticipate future business needs
Continuous Learning – Identifies training needs and opportunities for self, team and firm; promotes changes and acts as a change agent
Teamwork – Actively participates in the team and can provide feedback and solutions; listens and responds constructively to others' concerns
Alignment to Values – Consistently demonstrates the Firm's values and offers constructive feedback to team members regarding the values; strives to learn more and participate in diversity and inclusion efforts; demonstrates respect by understanding and providing support
Required Education: High school diploma or equivalent
Preferred Education: Bachelor’s Degree
Required Licenses and/or Certifications: N/A
Required Experience: 5 years of experience in a legal and/or office environment; proficiency in MS-Office suite
Preferred Experience: 5+ years of hands-on billing experience in a law firm; Aderant experience
Supervisory Responsibilities: Direct
Physical Activity: The employee will be required to sit for prolonged periods and work on a computer
Travel Required: N/A
Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.
EEO Statement:Armstrong Teasdale is an equal opportunity employer and will make all employment decisions without regard to race, color, religion, national origin, ancestry, age, sex, pregnancy, marital status, sexual orientation, gender identity, citizenship status, disability, veteran status or other protected status, in accordance with federal, state and local laws. At Armstrong Teasdale, we define diversity and inclusion broadly and focus on helping professionals of all races, religions, national origins, gender identities, ethnicities, sexual orientations and physical abilities feel a sense of belonging. Diversity and inclusion are core values of the firm, and we recognize the richness they bring to our workplace.