The Center for Social Justice provides free legal services to the community while training law students to be ethical and skilled lawyers. The Intake & Legal Technology Specialist coordinates all requests for assistance to the Center for Social Justice, including intake by individuals who come to the office, as well as those who contact the CSJ by phone, mail, and online, and provides resource and referral information to numerous individuals on a daily basis. The Specialist develops and maintains online legal intake and community information materials and assists faculty and students with legal technology software. This individual also provides support as needed to the paralegals, students, and faculty, including assistance with translation/interpretation. Must have excellent organizational, record-keeping and time management skills working in a fast-paced environment Focus of the work will be on housing matters.
Duties and Responsibilities:
Screen and manage incoming calls and office visits from clients, potential clients, attorneys, judges, court personnel, and others, for attorneys and approx. 80 student attorneys per semester by fielding them appropriately and relaying written and detailed messages through email. Spanish fluency preferred. Most of this work will be done on behalf of attorneys working on experiential housing advocacy programs. Perform initial screening of those contacting the CSJ for assistance and provide referrals when the CSJ is not able to assist. Maintain and update referral resources and benefits information, particularly related to housing. Reply to requests for assistance from incarcerated individuals. Conduct initial detailed screening as needed, including a determination of household income, as required by court rules for provision of pro bono legal services. Track these inquiries electronically and provide monthly and annual reports on requests for assistance, and as needed for development purposes, including grant reporting. Spanish fluency preferred.
Support faculty and students who are providing legal assistance to tenants with legal technology and other administrative needs, including but not limited to Word, PPT, Excel, Adobe, Outlook, Office 365, Blackboard, SharePoint, Dropbox, Trial Pad or similar trial presentation software, document management software, and case management software. Develop and support electronic tools for intake, case management, and community outreach. Assist clients and pro se litigants with technology support for court appearances and other case-related work.
Provide support for law students enrolled in clinics, including maintaining student attorney schedules, maintaining student workstations, coordinating reservation of rooms and work stations at CSJ, and conducting conflict check for all new students in clinic.
Provide general and administrative support, including daily scanning of mail, monitoring supplies in the office, and assistance with Spanish translation/interpretation.
Required Qualifications:
High School diploma or GED
1-3 years experience-An individual with demonstrated experience in dealing with the public in a front-line office position is desired; this experience could be from part-time or seasonal work (such as a college internship). Experience working with low-income populations is a plus. Familiarity with legal terminology and/or court procedures through prior work experience is helpful.
Educational experience could be substituted for work experience.
Desired Qualifications:
Bachelor's degree
Ability to communicate in Spanish fluently, both orally and in writing, is preferred.
Salary Grade:
Staff Union (Local 153) - SU19.0
Exempt/Nonexempt:
Non-exempt
Physical Demands:
General Office Environment
Special Instructions to Applicants:
This is a Local 153 position, only Local 153 members can apply from 12/03/2021 through 12/10/2021.
This is a grant funded position and will expire when the grant ends.
Seton Hall University is committed to programs of Equal Employment Opportunity (EEO) and the principles of affirmative action.
Seton Hall University is a major Catholic university. In a diverse and collaborative environment it focuses on academic and ethical development. Seton Hall students are prepared to be leaders in their professional and community lives in a global society and are challenged by outstanding faculty, an evolving technologically advanced setting and values-centered curricula.
