Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures. We all share a responsibility to advance the company’s mission by excelling at our three corporate priorities – safety of our people and the public, operational excellence in all that we do, and ensuring the best possible customer experience.
Core Responsibilities
The Director of Practice Operations is responsible for managing Con Edison's Legal Innovation & Operations and Legal Shared Services organizations and serving as a thought leader regarding the Law Department's service delivery model. The Director will provide guidance and indirect oversight to a team of 75+ employees, lead various Law Department Initiatives, and head our ongoing Law Department Transformation project.
Provide oversight and strategic direction for the legal operations of Con Edison's approximately 200-person law department. Legal Innovation & Operations Team responsibilities include the following:
Data analytics and reporting
Legal technology and innovation
Budgeting and forecasting
Firm and vendor management
Information governance
Knowledge management
E-discovery, legal holds and records management
Service delivery model
Project and program management
Business partner liaison
Department communications
Overall effective support of the Law Department functional departments, including the Litigation; Governance; Commercial Transactions; Regulatory & Environmental; Labor, Employment & Worker's Compensation and Compliance and Ethics teams.
Provide oversight and strategic direction for a legal shared services organization primarily focused on investigating claims and litigation matters, managing and resolving claims and providing litigation management support.
Serve as a member of the Law Department Senior Leadership Team, focused on department-wide issues and initiatives.
Serve as thought leader for optimizing the resources of the Law Department.
Perform other related assignments as required.
Required Education/Experience
Master's Degree MBA And A minimum of 10 years of relevant experience in legal operations management and/or litigation management.
Juris Doctorate JD And A minimum of 10 years of relevant experience in legal operations management and/or litigation management.
Licenses & Certifications
Driver's License Required
Other Physical Demands
Must be able to respond to Company emergencies by performing a System Emergency Assignment to restore service to our customers.
Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual’s actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.
Required Work Experience
Must be proficient with Microsoft Office including Word, Power Point and Excel. Required
Strong interpersonal, critical thinking and oral/written communications skills are required. Required
Demonstrated knowledge in the field of Law Practice Operations. Required
Must be knowledgeable on how a legal department works, current and possible future practices, trends, technology, and information affecting this area of the business, and aware of strategies and tactics work in the marketplace. Required
Must makes good decisions based upon a mixture of analysis, wisdom, experience, and judgment. Required
Must be able to meet or exceed departmental goals, be bottom-line oriented; push for results, and seek and accept responsibility. Required
Must be able to interact well with all levels of employees inside and outside the organization; build constructive and effective relationships; work well in teams; show insight into the needs, positions and intentions of groups; and gain insight into what they value and how to motivate them. Required
Must be able to learn and adapt quickly when facing new problems or situations; be open to change; analyzes both successes and failures for clues to improvement; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure; and seek to improve continuously. Required
Must be able to communicate a compelling and inspired vision or sense of core purpose when managing initiative; talk about possibilities; creates mileposts and symbols to rally support behind the vision; makes the vision shareable by everyone; inspire and motivate units or organizations; anticipate future consequences and trends accurately; plan the work and work the plan. Demonstrates the Company's values of service, honesty, courtesy, concern, teamwork and excellence, and inspire others to do so. Required
Must be able to motivate many kinds of direct and indirect reports and team/project members; empowers others; communicates openly; invite input from each person and shares ownership and visibility; provide challenging and stretching tasks and assignments; holds frequent development discussions; take on those who need help and further development; celebrates success. Encourage a questioning attitude, and allows others to voice concerns. Address questions and concerns appropriately, timely, and respectfully. Required
legal operations and/or litigation management experience is preferred. Preferred
Experience operating in a matrixed environment is preferred. Preferred
Experience managing teams and leading complex initiatives is preferred. Preferred
Competency in managing all aspects of project cost controls and budgeting. Pref
Skills & Ability
Articulate and responsive to colleagues
Effective conflict management skills
Excellent collaboration and team building skills
Builds and manages effective teams
Demonstrates excellent judgment and decision making skills
Ability to drive multiple projects to successful completion
Demonstrated problem solving skills
Experience in a regulated environment
Must be proficient in Microsoft Office including Word, Excel, Outlook and PowerPoint, etc.
We have the privilege of lighting New York City's five boroughs as well as the growing business centers of Westchester County. We illuminate operating rooms where medical miracles occur, bring up the lights on Broadway, and energize one of the world's largest mass transportation systems. We are the power behind Wall Street and the corner store. And, most important, we transmit and distribute the electricity and gas used in millions of homes. By focusing on what we do best - delivering energy over a reliable transmission and distribution system - Con Edison has grown into one of the nation's leading utilities. We serve 3.3 million electric customers, 1.1 million gas customers, and 1,825 steam customers. Our service area includes the five boroughs of New York City and parts of neighboring Westchester County. Con Edison is a subsidiary of Consolidated Edison, Inc., one of the nation's largest investor-owned energy companies with $12 billion in annual revenues and approximately $62 billion in assets.
