The estimated base salary range for this position is $60k to $75k at the time of posting. The actual salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job. This role is non-exempt meaning that it is overtime pay eligible.
Preferred Education:
4 Year Degree
Description/Job Summary
The Knowledge Department’s mission is to improve client value, efficiency and professional satisfaction by streamlining processes, capturing and leveraging the Firm’s knowledge by turning matter data into useful insights, and helping lawyers find documents and information faster.
The Knowledge Management Coordinator will assist with the maintenance of the Firm’s knowledge management products including the knowledge bank and document management system. The Coordinator will enter new records, clean up data, research and complete missing information and resolve discrepancies in various knowledge resources. The Coordinator will work with the Knowledge Resources Manager and the Knowledge Management Specialists to ensure the integrity of records.
As a Knowledge Management Coordinator at Simpson Thacher, you will have the opportunity to work with a team that is breaking new ground in knowledge and innovation by impacting the delivery of KM services to the Firm.
Responsibilities/Duties
Practice Intelligence
Develop deep knowledge of the content and configuration of our practice intelligence system where we collect information about the Firm’s experience
Under the direction of the Knowledge Resources Manager, configure fields, reports, and workflows and triggers for data collection within the practice intelligence system
Complete data entry for new records (e.g. adding data to client profile pages)
Conduct research on Firm matters to locate missing pieces of information or to verify data in order to maintain accurate records in the system (e.g. ensuring each record has links to key documents)
Cross reference data to ensure accuracy, non-duplication and to resolve any discrepancies between records
Knowledge Bank
Under the direction of the Knowledge Resources Manager, configure metadata fields, taxonomies and workflows for approval and review of content in the Knowledge Bank
Upload documents and other content into a variety of environments including SharePoint and iManage
Create reports to assist KM Specialists with analysis of usage of materials and to identify underdeveloped content areas
Other Responsibilities
Monitor the Knowledge Management inbox and respond to attorney requests, escalating requests to KM Lawyers or other resources when required
Provide support for “how to” questions and technical questions for KM resources
Support special projects and perform other duties as may be assigned by the Chief Knowledge & Innovation Officer, Director of Knowledge Management or Knowledge Resources Lawyer.
2 years of relevant experience required; law firm Knowledge Management preferred
Project management skills with the ability to manage multiple time-sensitive matters in a fast-paced environment
Working knowledge of SharePoint and iManage preferred
Strong written, oral communication, and interpersonal skills
Exceptional attention to detail, strong analytical, troubleshooting and problem solving skills
Strong project management skills with the ability to manage multiple time-sensitive matters in a fast-paced environment
Strong technical skills and aptitude
Sound judgment with respect to confidential and sensitive information
Simpson Thacher & Bartlett LLP is a leading global law firm with offices in New York, Beijing, Hong Kong, Houston, London, Los Angeles, Palo Alto, São Paulo, Tokyo and Washington, D.C. Established in 1884, the Firm currently has more than 850 lawyers. On a world-wide basis, the Firm provides coordinated legal advice on the largest and most complex corporate transactions and litigation matters in industries which include financial services, insurance, power and natural resources, consumer products, services, technology, telecommunications, media, pharmaceuticals and healthcare industries. Cross-border finance, banking and bank regulation, mergers and acquisitions, securities issuance and regulation, project and asset based finance, real estate, asset management, joint ventures, taxation, litigation and dispute resolution are important aspects of the Firm’s practice.
