Western Carolina Surgery Center prides itself on providing excellence in patient care at every encounter. We focus on offering a high-quality, service-oriented environment for your surgical procedure.
Western Carolina Surgery Center is proudly accredited by Accreditation Association for Ambulatory Health Care. Our center performs a broad range of outpatient surgical procedures. Our mission is to care for every patient and their family as if they were our own. Each patient, each family, each and every time.
Job Summary
The Medical Records Clerk is responsible for collecting, maintaining, and making available to authorized users timely, accurate and complete patient health information.
The Medical Records Clerk:
Responds to chart requests quickly, asking co-workers for assistance when needed
Retrieves patient charts and re-files charts in proper sequence
Completes requests for information from patients, physicians, attorneys, and insurance companies following departmental policies to safeguard patient confidentiality; maintains a log of this activity within the patient's chart
Locates records that have been checked out or are missing, in accordance with departmental policies for safeguarding patient records
Follows established departmental policies, procedures, continuous quality improvement objectives, safety, environmental and/or infection control standards
Scans/indexes external documents appropriately into patient charts with correct date, provider, and document type for ease of retrieval by medical staff within 48 hrs of receipt
Follows up on requests for information from other institutions that have not been received in a timely fashion
Works with supervisor to assist in audits and chart reviews for providers
Performs other related duties as assigned.
What We Offer
As a valued member of USPI, your health and well-being are important to us. We are proud to provide you and your dependents with valuable and significant benefits. USPI knows the value of well-rounded, balanced employees, which is why we offer a variety of additional benefits to help manage life's daily stresses.
Competitive wages
Opportunities to better yourself professionally
Health, Dental & Vision Coverage
401(k) retirement plan
Paid Time Off (PTO)
Company Paid Holidays
Employee Assistance Programs
Health Savings Account/ Flexible Spending Account
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Required Skills:
Recent medical records experience
Ability to use time wisely in preparing work area to meet high-paced demand.
Show a genuine desire to work and improve the center as a whole.
Must be detail oriented.
Must be able to communicate verbally and non-verbally in a professional manner.
Ability to promote positive relationships with patients and staff.
Must have problem solving and decision making skills.
Professional appearance.
Must demonstrate excellent phone etiquette and exceptional customer service skills.
USPI complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.
United Surgical Partners International (USPI), a subsidiary of Tenet Healthcare Corporation (NYSE: THC), operates the largest ambulatory platform in the country. With more than 465+ facilities across the United States, the company serves patients in ambulatory surgery centers and surgical hospitals. For more information, please visit www.uspi.com. USPI’s mission is simple, but the gravity of it is profound. We care for every patient and their family as if they were our own. Each patient, each family, each and every time.
