Health Information Coordinator - School of Dental Medicine
Location: Boston, Massachusetts
Internal Number: 18659
The primary purpose of the Records Department is to efficiently track and manage the incoming record request that is received daily and help deliver services in a consistent and equitable manner making sure we are complying with HIPPA regulations when releasing protected health information to patients, providers, and insurance companies to enable a continuum of care. There are other types of requests that require us to cooperate with attorneys' offices and government agencies.
What You'll Do
The Health Information Coordinator:
Reviews records request forms for completeness, accuracy, and compliance
Always adheres to all HIPPA and confidentiality policies
Prepares patient records for release as requested by patients, providers, hospitals, medical examiners, and law offices in a timely manner
Prints/copies records for pick up and/or mail, fax, email to patients, providers, hospitals, law offices and other organizations
Maintains all records request log
Scans, organizes, and accesses electronic health records
Answers calls and communicatse with patients, providers, medical offices, law offices, hospitals, and other organizations regarding their request
Trains new medical records personnel
What We're Looking For
The following required knowledge and skills as typically acquired by completing a high school degree or equivalent experience
Strong data entry skills
Advanced organization skills
Attention to detail to ensure accuracy
Familiarity with medical terminology
Excellent problem-solving skills
High School degree/equivalency and 1-3 years of job-related experience.
This position also requires basic knowledge of dental and coding terminology.
Basic knowledge of dental/medical billing software and Microsoft Office.
Excellent communication and customer service skills.
Basic computer skills.
Excellent communication skills and customer service focus while interacting with patients and other customers.
Minimum $21.20, Midpoint $25.45, Maximum $29.70
Salary is based on related experience, expertise, and internal equity; generally, new hires can expect pay between the minimum and midpoint of the range.
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