We provide competitive pay, a generous benefits package (including medical, prescription and dental plans without waiting period, and parking/commuting allowance) and a professional environment with numerous opportunities for professional experience and growth.
To be considered for this exciting and rewarding opportunity, e-mail your resume to adminjobs@ycst.com. Please be sure to include your salary requirements.
Required Education:
4 Year Degree
Additional Information:
Hybrid/Remote is allowed.
Young Conaway Stargatt & Taylor, LLP is seeking an experienced Knowledge Manager. The Knowledge Manager (KM) reports to the KM and Library Partner and Chief Operating Officer and plays a leading role in the collection, management and organization of the firm’s physical and electronic research resources and intellectual property. The KM is responsible for organizing the information accumulated when attorneys work on cases to ensure that it is available to other practice section members doing similar work. Ultimately, the KM’s job is to make an attorney’s job as easy, efficient and effective as possible. The KM promotes the use of collaborative tools to facilitate sharing of ideas and work among internal teams. The KM maintains the firm’s library collection, supervises library admin professionals, coordinates knowledge management (KM) initiatives, including development and maintenance of the firm’s knowledge banks and intranet resources.
This is an exempt full-time position with an opportunity to work remotely on Mondays and Fridays upon successful completion of the 90-day orientation period.
DAILY RESPONSIBILITIES include, but are not limited to:
1. Develop, implement and promote KM initiatives.
2. Create, maintain and enhance processes for knowledge capture.
3. Maintain an internal portal/intranet to allow attorneys and administrative professionals to have information at their fingertips. Maintain the office directory and maps on the intranet.
4. Maintain business processes to ensure that information is retrievable and reusable.
5. Setting up/maintaining data and information systems for practice areas and administrative departments. Ensure consistent and current content on all portals of knowledge used by our internal team members enabling them to more effectively provide outstanding service to their clients on a day-to-day basis.
6. Manage vendor relationships and serve as a point of contact for representatives of physical and electronic research vendors.
7. Manage the budget, develop standards for collection development and cost recoveries, oversee the Firm’s knowledge collection and acquisition policies; process invoices accordingly.
8. Collaborate with IT department to leverage technology and automation for better knowledge capture, retrieval and dissemination.
9. Educate attorneys and administrative professionals on availability, benefit and use of knowledge management resources to support legal and business research.
10. Develop materials and presentations to enhance the search skills of all personnel and participate in the selection of search engines, document management systems and other databases.
11. Manage the library collection and the staff who help maintain the collection.
12. Stay updated with industry best practices and emerging trends in knowledge management, continuously refining knowledge management strategies and approaches.
13. Other admin projects as assigned.
POSITION REQUIREMENTS:
1. A four-year degree required, preferably in Information Systems/Information Technology/Computer Science, Library Science, Business Management or related disciplines.
2. Prior experience in a law firm environment managing a library and/or KM resources preferred.
3. Prior experience in consulting, research and analysis, knowledge management, strategic planning.
4. Proven proficiency in online research and database and web technology, workflow processes and collaboration applications, integrated library and document management systems.
5. Advanced skills in Microsoft Office Suite applications and SharePoint or relevant transferrable skills. Microsoft SharePoint development skills preferred.
6. Demonstrated knowledge of best practices and current trends and issues in applying information technology to knowledge management.
7. High degree of professionalism with a strong customer service orientation, commitment to meeting deadlines, and ability to multitask in a fast-paced and dynamic environment. Proven track record of being responsive and detail oriented, along with a strong work ethic.
8. Outstanding analytical, organizational and communication skills, both written and verbal, proven track record of using creative, "outside the box" and strong analytical skills to solve problems. Flexible attitude and ability to interact with a diverse user community and changing environment.
9. Ability to facilitate and coordinate the development of training materials, tools, and approaches according to Firm needs and best practices.
10. Proven ability to build collaborative relationships and function well in a team environment while being self-motivated and working independently.
To be considered for this exciting and rewarding opportunity, e-mail your resume to adminjobs@ycst.com. Please be sure to include your salary requirements.
Young Conaway's clients range from national and international corporations, to small businesses and individuals needing legal assistance. Many of our clients are colleagues from major law firms throughout the U.S. and around the world. Young Conaway attorneys are asked to serve as co-counsel for some of the most significant bankruptcy and corporate law matters being decided in the courts today. State and local governments, school districts, banks, land developers and professional practices utilize the depth of our resources and litigation experience for employment, personal injury, real estate, tax planning and business matters.
Young Conaway has played a role in many groundbreaking cases and has helped shape legislative and case law in Delaware for half a century. Our attorneys routinely appear before federal and Delaware state courts and agencies, and actively participate in issues before the Delaware legislature.
At Young Conaway Stargatt & Taylor, you will find a dynamic and friendly environment with competitive salaries, comprehensive benefits, and exceptional training opportunities. Young Conaway employees come from diverse backgrounds and possess a variety of valuab...le life and work experiences. More than 120 administrative and support staff - including Legal Administrative Assistants, Paralegals, Records Clerks, and other professionals - enjoy challenging and rewarding careers at YCST in various areas.
We offer a beautiful facility; a very competitive salary commensurate with skill level and experience; and excellent benefit package, including immediate coverage under our medical, dental & vision plans, parking/commuting allowance, 401K plan and generous paid time off.
Headquartered in Wilmington, Young Conaway’s office provides easy access to the J. Caleb Boggs Federal Building, home to the United States District Court for the District of Delaware; as well as Marine Midland Plaza, home to the United States Bankruptcy Court for the District of Delaware. Equally as accessible are the Elbert N. Carvel State office building, home to the Delaware Supreme Court; and the New Castle County Courthouse, home to the renowned Court of Chancery, the Superior Court and the Court of Common Pleas. In addition to its headquarters, Young Conaway has offices in both Georgetown and Middletown, Delaware and New York, New York.