Benefits Consultant

Benefits of Working at UNCW:
Ready to soar as a UNCW Seahawk and join one of the premier universities on the East Coast? Imagine finishing a fulfilling day at work and heading to the beach-just minutes away! At the University of North Carolina Wilmington, youll find a vibrant campus community paired with an exceptional coastal location.As a UNCW employee, youll enjoy a comprehensive benefits package designed to support your well-being and work-life balance. Our programs offer flexibility and choice to meet the needs of you and your family, including:Health, Dental, and Vision Insurance - Coverage begins the first of the month following your hire date.Retirement Plans - Employer contributions available for both defined contribution and defined benefit options.Optional Disability Plans - Additional protection for peace of mind.Full-time employees also benefit from our Tuition Waiver Program, covering up to three undergraduate or graduate courses per academic year at UNCW or any UNC System school, plus one UNCW summer course at no cost.Additional perks include:Free Campus Recreation Center MembershipOn-campus vaccine and booster clinicsMeditation and yoga sessionsFlexible spending accounts12 paid holidays, vacation and sick leave accrual24 hours of paid community service leaveFamily medical leave after 12 months of serviceLinkedIn LearningEmployee Assistance Program (24/7)Join us at UNCW and experience a workplace that values your success, your well-being, and your future. Come make waves with us!

Recruitment Range: Determined based on qualifications and/or experience.
Vacancy Number: E1459
Competency Level:
Location of Workplace: Main UNCW Campus
Home Department: Human Resources - 35700
Division: Chancellor - 25000 Division

Primary Purpose of Organizational Unit:
The UNCW Office of Human Resources and Equal Opportunity within the Chancellor's Division is the central office responsible for HR operations and Title IX/Clery compliance. It is organized into eight core units: Benefits, Classification & Compensation, Employee Relations, Engagement, Learning & Talent Development, HR Systems & Salary Administration, Talent Acquisition, and Title IX and Clery Compliance.

The Benefits Unit is committed to delivering exceptional support that enhances employee health and well-being. Its core functions include administering benefit programs, coordinating leave entitlement programs, ensuring regulatory compliance, providing employee counseling and support, coordinating with vendors and agencies, conducting benefits education and outreach, managing benefits-related data, and safeguarding confidential information.

College:

College/School Information:


University Information:
The University of North Carolina Wilmington, the state's coastal university, is dedicated to the integration of teaching, mentoring, research and service. Widely acknowledged for its world-class faculty and staff and continuously recognized at a national level for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking.

A public institution with nearly 18,000 students, UNCW offers a full range of baccalaureate- and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN-to-BSN program, an Executive M.B.A. program structured for working professionals, and the nation's only bachelor's degree program focused on coastal engineering.

The university's efforts to advance research and scholarly activities have earned UNCW the elevated designation of 'Doctoral Universities: High Research Activity' institution (R2 University) by the Carnegie Classification of Institutions of Higher Education.

UNCW has been part of the University of North Carolina System since 1969.

Location of Workplace: Main UNCW Campus

Brief Summary of Work for this Position:
This role serves as a Benefits Counselor within the employee benefits team, overseeing the planning, management, and administration of all employee benefits programs at the University.
The position requires confidentiality, independent judgment, discretion, and strong communication skills to support employees in a variety of non-routine situations and across all levels of the institution.

Key responsibilities include:

• Administering various leave programs (FMLA, Voluntary Shared Leave, Parental Leave, Workers' Compensation, etc.,) and maintaining confidential documentation
• Ensuring compliance with institutional, state, and federal policies
• Providing benefits counseling and support for medical, retirement, disability, and enrollment matters, life events, etc.
• Conducting benefit orientations for new hires and off-boarding meetings for departing employees
• Coordinating workers' compensation cases, maintaining case documentation, coordinating with treating physicians, 3rd party administrators, Attorney General's Office, and Office of State HR.
• Collaborating with internal supervisors and department liaisons, and external partners/vendors
• Serving as a liaison and consultant for employees in resolving a variety of benefits-related issues
• Attending state benefits meetings and implementing program updates
• Using various software, systems and platforms for case management, data tracking, reporting, etc.

This position is designated as Exempt from the Human Resources Act (EHRA).

Minimum Education and Experience Requirements:
Graduation from a four-year college or university and two years of progressively responsible experience analyzing, interpreting, applying, communicating and promoting HR best practices in the context of organizational goals and objectives; or an equivalent combination of training and experience. Degrees must be from appropriately accredited institutions.

Preferred Education, Knowledge, Skills & Experience:

• Master's degree in Business, Human Relations, Communications, Counseling, or other closely related disciplines.
• 5 or more years of professional and progressively responsible experience in benefits counseling and researching, analyzing, and implementing HR best practices in benefits administration.
• SHRM-CP or SHRM-SCP certification
• Certified Benefits Professional (CBP) certification.
• Knowledge of NC Office of State Human Resources/UNCSO Benefit programs, NC State Retirement Plan, NC State Health Plan, and related policies and procedures.
• Notary Public Certification

Required Certifications or Licensures:
N/A


FTE: 1.0 FTE (40 hours per week)
Months Per Year: 12 Months
Work Days:
Work Hours:
Type of Position: Permanent
Anticipated Ending Date if Time-Limited:
Position Number: 80
Job Posting Date: 11/25/2025
Posting Close Date: 12/9/2025
Number of Openings: Single Incumbent

Special Notes to Applicants:
PLEASE NOTE: This posting will close at 11:59PM (Eastern time) on the posted closing date. To receive full consideration, applications must be submitted through the online applicant tracking system (ATS) to be considered. Please be sure to complete all sections of the application, before you submit the application for this position. Be sure that references provided include current and former supervisors who can provide information about your past work history and performance.

Eligibility for Employment:
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. UNC Wilmington participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

To apply, visit https://jobs.uncw.edu/postings/38105

UNCW does not discriminate against any employee or applicant for employment because of his or her race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents - except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs.







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