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Posted: 13-Feb-26
Location: District of Columbia, D.C.
Type: Full Time
Salary: $165,000 - $175,000
Preferred Education:
Juris Doctor
Additional Information:
Hybrid/Remote is allowed.
Internal Number: 20230210
Wiley, a leading law firm in Washington, DC, is seeking a Practice Resource Manager to support our firm. This position is responsible for developing knowledge resources, facilitated learning, and other systems to support the attorneys within their designated practice groups to do their best work. This role will partner with practice group leadership, attorneys, and Legal Talent to scope, design, and implement attorney development strategies that align with practice needs and strategic goals. This role focuses on identifying the skills attorneys need to be successful and delivering practical, high-impact training and tools to capture best practices. The Practice Resource Manager serves as a strategic advisor and connector between attorneys, practice leadership, and administrative teams.
RESPONSIBILITIES/ESSENTIAL FUNCTIONS:
Knowledge Resource Management
- Serve as the primary point of contact for knowledge management initiatives within specific practice areas; build strong relationships with attorneys and staff to understand needs; and develop strategies to build knowledge management resources
- Identify, collect, curate, and maintain practice-specific documents, forms, templates, legal research, precedents, and best practices
- Maintain practice group’s intranet page and other key repositories of materials
- Develop and deliver training on KM tools, systems, and best practices; offer ongoing support and guidance to ensure effective adoption across the practice group
- Lead or assist in the implementation, customization, and maintenance of information and knowledge management platforms, databases, and document management systems used by the group
- Promote a culture of collaboration and continuous learning; facilitate the sharing of insights, new developments, and lessons learned among attorneys and staff
Practice-Based Skills Consultation, Strategic Alignment & Support
- Consult directly with practice group leaders, workload partners, and attorneys to identify the core skills required for success at each level and role
- Engage with new and lateral associates to understand their development goals and training needs.
- Conduct scoping to define success profiles for each practice and role that are in concert with the associate competency model maintained by Legal Talent
- Translate practice-specific expectations into actionable development plans and resources
- Serve as a consultant to practice group leaders on attorney development strategy and implementation
- Collaborate with Legal Talent and other administrative teams to ensure alignment and resource integration
- Partner with the appropriate Business Development Manager or Marketing team to participate in practice development strategies that impact attorney learning and support best practices for the group
- Maintain a feedback loop with practice leadership to continuously refine development priorities and delivery methods
- Stay informed about legal industry trends, emerging practice needs, and innovations in knowledge management, learning, and talent development to inform programming and strategy
Training & Development Programming
- Design and deliver targeted facilitated learning, including lunch-and-learns, interactive workshops, scenario-based learning, and guest presenters
- Develop and maintain practice-specific job aids, quick reference guides, and other practical tools to support on-the-job learning and skills development
- Facilitate workshops and small group coaching sessions to reinforce key skills
- Liaise with external facilitators or vendors for group-specific programming or coaching
- Institute routine review of published content for currency, accuracy, and completeness (at minimum, annually or when technology/process changes require updates)
Collaboration with Legal Talent
- Partner with Legal Talent to support training, development, mentoring, and integration initiatives through aligned programming and shared insights
- Ensure all programming aligns with the firm’s attorney competency framework and supports consistent performance expectations
- Collaborate on performance evaluation interpretation, workload trends, and career development strategies, while respecting Legal Talent’s ownership of these functions
- Provide support to Legal Talent for onboarding, mentoring, and evaluation processes as requested
- Support Legal Talent in identifying developmental benchmarks and career pathing aligned with attorney progression and performance review cycles
Engagement & Reporting
- Track skill development progress and adjust programming based on feedback and performance data
- Maintain and update knowledge management resources, learning paths, progress tracking, and skills development records in the firm’s Learning Management System (LMS)
- Use metrics and feedback to assess the effectiveness and ROI of knowledge resources, training programs and development initiatives
- Conduct quarterly check-ins or development meetings with associates to assess progress and gather feedback
- Prepare regular reports on knowledge and learning activity for the practice groups
KNOWLEDGE, SKILLS, AND ABILITIES:
- Excellent organizational, written, and verbal communication, and interpersonal skills, including the ability to build relationships at various levels and within both individual and team settings
- Experienced and comfortable presenting and training in small and large group settings
- Strong commitment to serving internal clients and supporting their success
- Ability to manage multiple projects, set priorities, and meet deadlines in a dynamic environment
- Demonstrated ability to work independently and collaboratively, fostering a positive team environment
- Demonstrated ability to scope, design, and deliver effective training and development tools
- Strategic thinker with a collaborative, solutions-oriented mindset
- Strong ability to analyze, synthesize, and organize complex information
- Attention to detail and commitment to quality
- Demonstrated ability to innovate using technology, process improvement, and training solutions in proposing and implementing solutions to identified problems
- Ability to uphold high ethical standards and respect for sensitive legal information
- Proficiency with the following technology:
- Legal research platforms (e.g., LexisNexis, Westlaw) and databases
- Business AI tools (e.g., MS CoPilot, Westlaw CoCounsel/LexisNexis AI+, etc.)
- Document management systems (e.g., NetDocuments, iManage)
- Collaboration tools (e.g., SharePoint, MS Teams)
- Microsoft Office and Adobe Acrobat
- Experience with learning management systems and content development tools
- Aptitude for learning new software, technology, and processes preferred
- Flexibility and willingness to respond to issues during and outside of core business hours
EDUCATION AND EXPERIENCE:
- Bachelor’s degree and JD required
- At least one year of practice experience required (preferably in a large law firm setting)
- Minimum 5 years of professional experience in the legal industry or other professional services organization (legal talent, professional development, or practice management preferred).
About Wiley Rein
Founded in 1983, Wiley is a dominant presence in the nation’s capital. With more than 240 attorneys and advisors, the firm has earned international prominence by representing clients in complex, high-stakes regulatory, litigation, and transactional matters. Many of Wiley’s lawyers and public policy advisors have held high-level positions in the White House and federal agencies and on Capitol Hill. The firm represents a wide range of clients – from Fortune 500 corporations to trade associations to individuals – in virtually all industries. Wiley provides significant pro bono legal services and charitable contributions to the local community every year.
Over nearly four decades, Wiley has become a Washington institution and a well-respected name among many of the world’s largest companies, business groups, and associations – and is at the forefront of shaping the legal and regulatory frameworks for emerging industries. The firm’s new brand, announced in January 2020, brings these fundamental elements together to celebrate the firm’s collaborative culture, contagious energy, and leadership across countless industries.
The new brand ushers in a redesigned look, new logo, revampe...d website, and a signature “.law” domain (wiley.law). The site, which is optimized to provide a seamless experience for clients, reflects more precisely what the firm does. Ultimately, wiley.law showcases the work the firm delivers on behalf of and in collaboration with its clients, all powered by 16 core practice areas and more than 240 attorneys and advisors.
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https://careers.naela.org/jobs/22043830/practice-resource-manager
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